How Is the Industry Performing? Scores From Exhibitors and Visitors
European Conference track – Open to all
2025-06-05 | 02:00 PM - 02:15 PM | TIF-HELEXPO at Ioannis Vellidis center - Hall 3 Main Stage
Both exhibitor and visitor satisfaction scores jumped significantly when we returned from the pandemic. Historically NPS scores for exhibitors were only NPS -17. What does that picture look like now? Does the jump indicate a fundamental shift in the way our customers perceive the value of exhibitions? Or is that bump fading? Hear the findings from the latest UFI and Explori research, which we will present for the first time here.