How Is the Industry Performing? Scores From Exhibitors and Visitors

European Conference track – Open to all

2025-06-05 | 11:20 AM - 11:30 AM

Both exhibitor & visitor satisfaction scores jumped significantly when we returned from the pandemic. Historically, NPS scores for exhibitors were only NPS -17. What does that picture look like now? Does the jump indicate a fundamental shift in the way our customers perceive the value of exhibitions? Or is that bump fading? Hear the findings from the latest UFI & Explori research, which we will present for the first time here.